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Netcracker Technology has revealed that Play—the operator that acquired UPC Poland and is part of the iliad Group, a major European telecommunications group—has broadened its collaboration with Netcracker.

This expanded partnership underscores the strategic importance of leveraging advanced technology and professional services to drive innovation and competitiveness in the telecommunications industry.

Optimizing Business Operations

This extension is significant as it broadens the scope of services offered, incorporating professional services alongside Digital BSS capabilities. Digital BSS streamlines critical functions like subscriber onboarding, service activation, billing, and payments, enhancing operational efficiency and customer experience. By integrating these elements, the extension aims to provide comprehensive solutions, optimizing service delivery and business processes.

Play, Poland's leading operator, provides mobile and broadband internet, and television services to customers across the country via its extensive mobile and fixed network. By continuing to use Netcracker's professional services, Play will gain numerous advantages, including the highest level of system performance, visibility into critical business processes, the ability to quickly launch new products and services, and unrivaled service quality.

This integration of advanced technology with tailored professional services marks a new era in optimizing business operations and enhancing customer experiences.

Advantageous Knowledge Sharing

“We have been working with Netcracker for many years through several business changes and acquisitions, and we appreciate the extensive experience and knowledge to help us in key areas, such as application development and supporting our BSS stack,” said Pawel Passowicz, Chief IT Officer at Play. “We are happy to continue our engagement going forward.”

“Play has grown and evolved over the years, making this a truly fulfilling partnership for Netcracker,” stated Benedetto Spaziani, GM at Netcracker. “We are proud to be Play’s vendor of choice for BSS and support and maintenance, which, when combined, deliver a strong solution for the future.”