Netcracker Technology has revealed that Hrvatski Telekom, a prominent telecommunications provider in Croatia, is expanding their longstanding collaboration. This expansion involves the deployment of Netcracker Revenue Management, a component of Netcracker Digital BSS which modernizes IT infrastructure and integrates mobile and fixed-line systems.
Hrvatski Telekom will upgrade to the most recent version of Netcracker's digital-first and cloud-native revenue management platform, which will provide a number of significant business benefits, including the automation of the operator's postpaid charging processes and the ability to integrate with internal and external revenue management functions such as accounts receivable, collections, revenue assurance, payment management, and others for its lines of business. Netcracker will also continue to offer support and maintenance services, which include analytics-based tools that ensure business continuity and service quality.
“We are delighted to continue working with our strategic partner, Netcracker, for billing and revenue management due to our successful working relationship over the years,” said Suzana Vodicka Varga, Director of IT Enterprise Applications Department at Hrvatski Telekom. “The upgrade and support from Netcracker will allow us to automate our entire postpaid charging process and give us the flexibility to merge our fixed and mobile systems to provide the best possible customer experience.”
“Working with Hrvatski Telekom as a trusted, long-term partner is truly rewarding for us,” shared Benedetto Spaziani, GM at Netcracker. “Continuing on this journey with our next-generation revenue management platform is very exciting, and I can’t wait to see the ongoing success we can accomplish going forward.”
